Winner of Pollstar's 2013 Best New Major Concert Venue in the World

Faqs
How do I pay for parking and what does it cost?

Standard parking in Lots A, H, and F are included in the price of the tickets for all amphitheater shows, unless otherwise noted. You can purchase premium parking for Lot C in advance for $25 via the Ticketmaster link on the event page.

If you purchased premium parking in advance, please print out your pass and place it on the driver-side dashboard as you enter into the parking lots.

Parking lots will open one hour prior to main gates, unless otherwise noted.

Where can I drop off guests and pick them up from later?

For those who are just dropping off concert goers, please use our designated passenger drop-off areas in front of the Main Grandstands in Lot A (entering from FM 812), or in Lot H (entering from Elroy Rd.).  No parking will be allowed – just drop-off’s and pick-up’s.  Any cars left unattended in these areas may be towed at owner’s expense.

Which entrance should I use based on the parking lot I purchased?

If you have a Premium parking pass that you purchased in advance, please enter from FM 812 and follow the signs to the Premium parking lots of B, C and D.  

If you have a Standard parking pass that you purchased in advance, then you may enter from FM 812 to park in Lot A, or you may enter from Elroy Rd. and park in Lot F.

If you are purchasing parking on site the night of the event, please enter from either Elroy Rd. or FM 812 and you will be directed to park in Lots A and F.

What items are permitted and not permitted in the venue?

To ensure a safe and enjoyable experience for all of our guests, the Austin 360 Amphitheater does prohibit some items from being brought into the venue.  For a list of what items are permitted and those not permitted please click here.

What time do the gates open?

Gate opening times will vary based on the event and the artist’s demands, but generally the Amphitheater gates will open 90 minutes prior to the concert start time; however, some shows may be 60 minutes prior so please check your ticket and the website for each individual show gates time.

What food and beverages do you serve?

​The Austin 360 Amphitheater offers a wide selection of food entrees and snacks from concessions stands inside the amphitheater and within the Grand Plaza.  Beverage options include Pepsi products and full bars offering beer, wine and spirits.

For a more complete listing of our food and beverage offerings click here.

Where do I pick up my will call tickets?

Will Call tickets are to be picked up at the Will Call windows of the Austin 360 Amphitheater box office, located right in front of the Grand Plaza main entrance gates.

Where can I purchase tickets?

You can purchase tickets online right from this website by choosing the event you want to attend and clicking the BUY TICKETS link next to it. You can also purchase tickets online through Ticketmaster.com, or by phone at (800) 745-3000. The following outlets are available for ticket purchase as well:

On the day of the show, you can purchase tickets at the Austin 360 Amphitheater box office starting one hour before the Grand Plaza entrance gates open.

How early can I pick up my will call tickets, or purchase at the box office?

The box office will open one hour before the Grand Plaza entrance gates open for will call tickets pick-up and for purchasing tickets.

Do you allow for re-entry at events?

​No. There is no re-entry to events at the Austin 360 Amphitheater. Some exceptions may be made, but you must have approval from the appropriate gate supervisor.

What are your ticketing policies for children attending an event?

Children aged 2 and under are admitted free to the lawn without a ticket when accompanied by a ticketed adult. Some exceptions apply to specific children's performances. Children ages 3 and older must have a ticket to enter the amphitheater grounds and must occupy a seat when in the reserved seating area.

Do you allow the reselling of tickets at the venue?

No. The reselling of tickets is prohibited at all times on the grounds of the Austin 360 Amphitheater, or at any part of the Circuit of The Americas grounds or parking lots.

Do you have ATM’s at the venue?

​Yes.  ATM’s are located throughout the Grand Plaza near concession stand locations.

What happens in the event of inclement weather?

​All events go on rain or shine.

Is smoking allowed?

Smoking is not allowed on concert grounds.

Where is the Lost & Found?

​For Lost & Found item recovery, please call 512-301-6600 and you will be directed to the on-site location for the recovery of items that have been turned in.

How should I get there?

The Austin 360 Amphitheater at Circuit of The Americas is easily accessed from SH 130 (toll road) by exiting onto Elroy Rd or FM 812.  The venue is located on Circuit of The Americas Blvd., which can be accessed from the north off of Elroy Rd or from the south off of FM 812.

Click here to view more directions and maps.

Can I bring a lawn chair or blanket?

Small blankets and chairs without legs are permitted. As a courtesy to other guests, please fold blankets that extend beyond your immediate area beneath you. Chairs with legs are not permitted.

Can I bring a water bottle?

​Each guest is permitted to bring 1 factory sealed, 20 oz, water bottle into the venue per guest. Any bottle with a broken seal will not be allowed within the gates. Water fountains are available within the venue for refilling your bottle once you're inside the venue.