Ticketing Info


Ticketmaster® is the official ticketing source for Austin360 Amphitheater. Please exercise caution when buying tickets from websites that are not http://www.ticketmaster.com. 

Tickets for events at Austin360 Amphitheater are available for purchase by phone through Ticketmaster at 800.745.3000 or online at Ticketmaster.com. Tickets can also be purchased on event days at the Grand Plaza Box Office, subject to availability. The Grand Plaza Box Office is located outside the main entrance gates. The Box Office can also be reached via e-mail at tickets@austin360amphitheater.com. 

Additional service charges may apply when purchasing tickets. Refunds and exchanges are NOT allowed after purchase. Austin360 Amphitheater events will go on as scheduled, rain or shine. In the event of severe or inclement weather, keep an eye on Austin360 Amphitheater's Twitter feed and the show's Facebook event for updates.

For guests with hearing impairments, a Telecommunications Device for the Deaf (TDD) has been installed by Ticketmaster. For information, and to purchase tickets to Austin360 Amphitheater events, the TDD number to call is 800.755.6244.


Most major credit cards are accepted for tickets purchased through Ticketmaster. The Grand Plaza Box Office accepts American Express®, Discover®, MasterCard®, VISA®, and cash payments.


Infants and toddlers up to age 2 are admitted free to the H-E-B Lawn without a ticket when accompanied by a ticketed adult. Some exceptions apply for specific children’s performances. Children aged 3 and older must a have ticket.


The Grand Plaza Box Office is open on event days only, two hours before the Grand Plaza main entrance gates are scheduled to open. Please reference the specific show's page on this site for the gate time.


Will Call will be located at the Grand Plaza Box Office and will open two hours before the Grand Plaza main entrance gates are scheduled to open. Patrons may only pick up their tickets at Will Call on the day of the event.


If you chose eTickets (either print-at-home or mobile) as your delivery method during checkout, here is how to access your tickets on the day of the event:

  • Log into ticketmaster.com using your mobile device, or open the Ticketmaster App on your phone
  • Click on your ticket order that you would like to view
  • Show your mobile device to the ticket taker at the gate
  • For full instructions, including images, download a PDF here

For assistance, please call 512.301.6600.

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